Professional Services Engineer

Location: USA – West Coast

Product/Team Description:

Excelero is a software company that provides solutions for the most demanding public and private cloud workloads.

Excelero’s flagship product NVMesh transforms NVMe drives into enterprise-grade protected storage that supports any local or distributed file system. Featuring data-center scalability, NVMesh provides logical volumes with data protection and continuous monitoring of the stored data for reliability. High-performance computing, artificial intelligence and database applications enjoy ultra-low latency with 20 times faster data processing, high-performance throughput of terabytes per second and millions of IOs per second per compute node. As a 100% software-based solution, NVMesh is the only container-native storage solution for IO-intensive workloads for Kubernetes.

We are looking for a passionate Professional Services Engineer to join our team. You will be working in an international team that is handling all of the technical contacts with Excelero NVMesh’s customers (including pre-sale, support, post-sales, partnerships and more).

Job Requirements:

  • At least 3 years experience in customer support/service engineering
  • Strong Linux SysAdmin
  • Network Administration experience
  • RDMA/ IB/ RoCE v2 configuring and troubleshooting experience is a must
  • Block Storage and Data protection experience
  • Kubernetes/ Openstack/ Openshift experience – advantage
  • Public cloud background experience – advantage
  • Parallel File system background – advantage
  • Ability to travel and willingness to work at nontrivial working hours.

Personal Characteristics:

  • Fast learner
  • Ability to work both independently and as part of a team
  • Excellent interpersonal skills
  • Proactive approach
  • Creative, Innovative and out-of-the-box thinking
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